Privacy policy

Privacy policy - Use of personal data 

 
Cookies
This cookie policy describes the nature of cookies and how we use them on our website. Please read this document to learn about the types of cookies we use, the information we collect through cookies and how we use this information. Your use of our website constitutes acceptance of our use of cookies in accordance with this policy.

What are cookies?
Cookies are very small computer files. They are stored on your computer or mobile device by your browser. Cookies are generated by our Shopify hosted platform

How are these cookies used?
These cookies are used to distinguish you from other users of our website and to provide you with a unique browsing experience. Thanks to cookies, our website keeps track of how you use it: login details, products viewed, etc.

Types of cookies
Our cookies can be temporary ("session cookies") or permanent. Session cookies are deleted from your computer/device when you close your web browser. Permanent cookies, on the other hand, remain on your computer until they are deleted or have reached their expiry date. We use the following types of cookies:

  • Analytical/performance cookies. These cookies enable us to recognize and count visitors to our website, and to observe how they use it. They help us to improve the site's performance, for example by ensuring that users can easily find the articles they are looking for.
  • Functionality cookies. These cookies enable us to recognize you the next time you visit our site. They enable us to personalize our content for you: greeting you by name, remembering your preferences, etc. They also enable us to provide live chat-style assistance while you're on the site.
  • Targeting cookies / social networks These cookies keep track of your visit to the site: pages consulted, links used, etc. This information enables us to adapt the site and the advertising it displays to your interests. This information enables us to tailor the site and the advertising it displays to your interests. To this end, we may share this information with third parties. These cookies enable you to share information and send it to other sites.

Types of data collected through cookies
When you visit our website, we may automatically collect the following data about you: Your IP (Internet Protocol) address, your connection details, your time zone, your operating system and computer type, data relating to your visits, including the URL of the site you came from, your country, the search criteria used on our site, the products you consulted or searched for, page reaction time, download errors, the length of your passage on certain pages, page interaction data (scrolling, clicks and cursor pointing) as well as the methods used to leave a page.

How to block cookies
Most browsers allow you to refuse cookies. You can block our cookies by activating the function in your browser which allows you to refuse the configuration of some or all cookies.

To find out more about how a cookie works, follow this link to your browser's online help menu.

If you block cookies, you may no longer be able to access certain elements of our site. Similarly, certain functions and pages may not offer the usual possibilities. 

 
E-commerce and payment platforms
Bonbon uses Shopify as a hosted e-commerce platform, data is stored on their servers and is protected according to current laws, including European GDPR. 
To enable online payment of your orders, Bonbon uses several platforms that are also required and committed to respecting European data protection and privacy laws:
Google Analytics
Bonbon uses site usage analysis tools to provide an anonymous view of user behavior. We use Google Analytics tools. You can find out more about Google's privacy policy. You can manage your Google Analytics access authorization by following this link

In general, you can choose not to enable cookies in your web browser (Chrome, Safari, Firefox, Internet Explorer...). Please refer to the help provided by these software packages.

Newsletter and emailing
We send occasional, non-intrusive emails with information on our new products, competitions or general information about our physical stores and our website. To do this, we use a Campaign Monitor emailing platform, which is also obliged to respect privacy laws. The email addresses used are collected with your consent - by registration - either on our website or in our physical boutiques. You can manage your newsletter subscription preferences at any time, either in your account management area on the Bonbon website, or directly by following the link at the end of any newsletter we send out.


We will of course be happy to provide you with any further information you may require concerning your privacy, in complete transparency.
 
 
Bonbon Conceptstore SPRL
Rue du couvent 9
4700 Eupen - Belgium
+32 (0) 87764404
 
VAT-VAT: BE0848195516