Privacy Policy - Use of Personal Data

Cookies
This cookie policy describes the nature of cookies and how we use them on our website. Please be sure to read this document to learn about the types of cookies involved, the information we collect through them, and how we use that information. Your use of our website constitutes acceptance of our use of cookies in accordance with this policy.

What are cookies?
Cookies are very small computer files. They are stored on your computer or mobile device via your browser. Cookies are generated by our hosted Shopify platform.

How are these cookies used?
These cookies are used to distinguish you from other users of our website and to provide you with a unique browsing experience. Thanks to cookies, our website keeps track of your use of it: login details, products viewed, etc.

Types of cookies
Our cookies can be temporary ("session cookies") or permanent. Session cookies are deleted from your computer/device when you close your web browser. Permanent cookies remain on your computer until they are deleted or reach their expiration date. We use the following types of cookies:

  • Analytical/performance cookies. These cookies allow us to recognize and count the number of visitors to the website, as well as to observe how they use it. They help us improve the way it works, for example, by ensuring that users can easily find the items they are looking for.
  • Functionality cookies. These cookies allow us to recognize you during your next visit to the site. They allow us to personalize our content for your benefit: greeting you by name, remembering your preferences, etc. They also enable live chat support when you are on the site.
  • Targeting / social media cookies. These cookies track your visit to the site: pages viewed, links used, etc. This information allows us to tailor the site and the advertising displayed on it to your interests. With this in mind, we may share this information with third parties. These cookies allow you to share information and send it to other sites.

Types of data collected through cookies
When you visit our website, we may automatically collect the following data about you: Your IP (Internet Protocol) address, your login details, your time zone, your operating system and computer type, data relating to your visits, including the URL of the site you came from, your country, search criteria used on our site, the products you have viewed or searched for, page response times, download errors, the length of your visit to certain pages, page interaction data (scrolling, clicks, and mouse-overs), and the methods used to leave a page.

How to block cookies
Most browsers allow you to refuse cookies. You can block our cookies by activating the feature on your browser that allows you to refuse the setting of some or all cookies.

To learn more about how a cookie works and its principle, follow this link and click on the online help in your browser menu.

If you block cookies, you may no longer be able to access certain elements of our site. Similarly, some features and pages will not offer their usual capabilities.

E-commerce and payment platforms
Bonbon uses Shopify as a hosted e-commerce platform; data is stored on their servers and is protected in accordance with current laws, including the European GDPR.
To enable online payment for your orders, Bonbon uses several platforms that are also required and committed to respecting European data protection and privacy laws:
Google Analytics
Bonbon uses site usage analysis tools to provide an overview of its users' behavior anonymously. We use Google Analytics tools. You can find all the information regarding the Google privacy policy on the respect for privacy. It is possible to manage authorization for Google Analytics access by following this link.

Generally speaking, you can choose not to enable cookies in your internet browser (Chrome, Safari, Firefox, Internet Explorer...). Please refer to the help made available by these various software programs.

Newsletter and emailing
We occasionally send non-intrusive emails of an informative nature regarding our new products, contests, or general information relating to our physical stores and our website. To do this, we use an email campaign sending platform called Campaign Monitor, which is also required to comply with privacy law. The email addresses used are collected with your consent - by subscription - either on our website or in our physical stores. You can manage your newsletter subscription preferences at any time, either in the management area of your account on the Bonbon site or directly by following the link at the end of any newsletter we send.


We remain, of course, at your disposal for any further information concerning the respect of your privacy, with full transparency.
Bonbon Conceptstore SPRL
Rue du couvent 9
4700 Eupen - Belgium
+32 (0) 87764404
TVA-VAT: BE0848195516

Baby Registry

→ Starting from the 5th month of pregnancy, you can schedule an appointment to create your baby gift registry in-store.

→ It takes place directly in-store so that you can see and touch the items before adding them to your list.

Our team provides professional and personalized advice, according to your needs and preferences.

→ This is a quick option for creating a baby registry without a prior appointment.

It is limited to items currently in stock at the store.

NO, no obligation!

Items that have not been purchased remain at the store (with some exceptions: strollers, furniture, personalized items, and clothing).

You can purchase items from the gift registry in two ways, depending on your preference:

  • Online: The registry is fully accessible via the website. Your friends and family can view the items, order, and pay directly in a few clicks. They then choose the collection method
  • In our physical store: Your loved ones can visit the store directly and purchase the item on-site. The item is then immediately removed from the available registry and reserved for the parents.

→ Two options: the gift can be picked up at the store by the person giving it, or left at the store for the parents to pick up themselves.

→ Yes, you can request changes by email. We review them on a case-by-case basis.

→ Generally 2 months after delivery, with your consent.

You will then receive a 10% voucher calculated on the total of the items gifted.